Please note that this information relates to users of the iLive digital mixing system only.
iLive 24hr support is to help customers around the world who are experiencing issues that their local distributor cannot help with because it is outside of local working hours. In this case please call one of the numbers below depending on the relevant GMT time.
If you have an issue during local working hours then please contact your dealer or distributor – contact details for your distributor can be found here.
24-hour Support for iLive Customers
All times are in GMT
00.00 - 08.00 GMT - Monday - Friday
Contact TAG Australia
Silvio Miconi
Tel: +612 9519 09000
Email: service@tag.au
08.00 - 17.00 GMT - Monday - Friday
Contact Allen & Heath UK
Technical Support
Tel: +44 1326 370106
Email: please visit the Support Centre to submit a ticket enquiry.
17.00 - 00.00 GMT - Monday - Friday
Contact American Music and Sound
Ryan Landry
Tel: +1 (800) 994-4984 x2489
Email: iLiveSupport@AH-USA.com
Weekend Support (Saturday and Sunday) - iLive series only
Weekend support is available for iLive series products only from 10.00 - 17.00 GMT on the Allen & Heath UK emergency support line: +44 7970 083926.