Product Support

For local support, support in your language, sales and spare parts, repairs and servicing, please contact our local distribution partner.

For direct support from the Allen & Heath head office, please submit a ticket to our central Help Centre. We aim to respond within 3 working days. Please note all service and repair enquiries will be routed to our distribution partners.

Self Help

For software, firmware, drivers, user guides and other documentation, visit our Products or Discontinued Products pages.

For user guides, technical datasheets, brochures, weights and dimensions, case studies and white papers, visit our searchable document library.

For how-to and useful articles on our products, visit our Knowledgebase.

Product End of Life

(UK Only)

If you currently have end-of-life equipment that needs to be recovered or recycled, please contact our compliance scheme via email at with details of:

  • the item(s) to be collected
  • the postcode from where the collection is to take place
  • Allen & Heath WEEE RMA number WEE/JE0115XU

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